Network Outage Update

Updated 8/18 2:21pm

After network restoration early this morning, some customers began receiving a calling error message in isolated areas. Early testing did not reveal these calling errors. 

Our techs are narrowing in on the issue, and this process is taking longer than anticipated; however, we expect a resolution soon.

Thank you for your patience. We appreciate those of you who’ve reached out with specific information to assist us in the process.

 
Update 8/18 @ 10:03am
 

The Inland Cellular Network has been restored. Our voice and data services should be functioning as normal before the outage.

Minor adjustments and testing will continue throughout the weekend. Please turn your device off, wait a moment, then power your device back on.

Our team worked hard to complete this massive task and will continue to work through the weekend. We are thankful for your support and patience.

 

Accessibility

These phones have been tested and rated for use with hearing aids for some of the wireless technologies that they use. However, there may be some newer wireless technologies used in a phone that have not been tested yet for use with hearing aids. It is important to try the different features of a phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of the phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.