Network Outage Update

Updated 8/18 2:21pm

After network restoration early this morning, some customers began receiving a calling error message in isolated areas. Early testing did not reveal these calling errors. 

Our techs are narrowing in on the issue, and this process is taking longer than anticipated; however, we expect a resolution soon.

Thank you for your patience. We appreciate those of you who’ve reached out with specific information to assist us in the process.

Update 8/18 @ 10:03am

The Inland Cellular Network has been restored. Our voice and data services should be functioning as normal before the outage.

Minor adjustments and testing will continue throughout the weekend. Please turn your device off, wait a moment, then power your device back on.

Our team worked hard to complete this massive task and will continue to work through the weekend. We are thankful for your support and patience.


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Additional information



Operating System


Storage (Internal)

32 GB

Storage (External)

microSD, up to 256 GB


Black, Gold

Screen Size


Screen Resolution

1440 x 2560 pixels





Rear Camera

12 MP

Front Camera


Battery Capacity

3000 Non-removable Li-lon mAh





Wi-Fi Hotspot


HAC Rating



Android accessibility features:


When TalkBack is on, your device provides spoken feedback to help blind and low-vision users. For example, it describes what you touch, select, and activate.

Dark Screen
Keep the screen turned off at all times for privacy.

Rapid Key Input
Release your finger to enter section instead of double tapping.

Speak passwords
When explore by touch is turned on, characters entered in password fields are read out by the device.

Voice Label
Write voice recordings to NFC tags to provide information about nearby objects.

Adjustable font size
Make text large and easier to read on the screen.

Magnification gestures
When this feature is enabled, you can zoom in and out by triple tapping the screen.

Magnifier window
Magnify content shown on the screen.

Disables color display system wide, showing everything in grayscale.

Negative colors
Invert the device display colors from black background with white text to white background with black text.

Color adjustment
Adjust the screen colors if you find it difficult to read your display with the current settings.

Accessibility shortcut
When this feature is on, you can quickly turn on accessibility features in 2 steps.


Sound Detectors
Receive alerts when the device detects a baby crying or the doorbell.

Flash notification
Flash the camera light when you receive notifications or incoming calls, or when alarms sound.

Turn off all sounds
Disables all system sounds

Hearing aids
Improve the sound quality of your device for use with hearing aids.

Samsung/Google subtitles
Show subtitles system wide.

Sound balance
Adjust the sound balance in media players for when earphones are connected.

Mono audio
Switch audio from stereo to mono for when you are using one earphone.

Auto haptic
The device will vibrate in time to the sound when listening to music, watching videos, or paying games. It will also vibrate when buttons are tapped in supported apps. Not all applications will support this feature.

Dexterity and Interaction

Universal Switch
Control your device with your customized switches.

Assistant menu
Improve device accessibility by providing quick access to amen of important functions.

Gesture wake up
Turn on the screen without having to press hardkeys.

Smart scroll
Scroll though webpages and email messages by tilting your head or phone

Press and hold delay
Increase the or decrease the adjust and hold delay for onscreen selections

Interaction control
Customize the way you interact with applications and settings on your device. You can block or unlock areas of the screen from interaction, disable auto rotate screen and hardkey functions, choose to only show application notifications in the notification panel and the status bar.

Compatibility with peripheral devices or specialized customer premise equipment commonly used by individuals with disabilities to achieve access:


Helps you control and interact with your device using only your voice.

Helps you control and interact with your device using only your voice.

Text To Speech Toy
Input what you’d like to say, then the app will read it out loud for you.

Google Translate
Input what you’d like to say, then the app will read it out loud for you in the same language or in different languages if needed.

Big Launcher
A replacement launcher for Android that uses large icons and text.

Google Voice Actions
Control your phone and perform certain tasks using voice control.

Control your phone and perform certain tasks using voice control.

BrailleBack is an accessibility service that helps blind users make use of braille devices. It works together with the TalkBack app to give a combined braille and speech experience. This app lets you connect a supported refreshable braille display to your device via Bluetooth. Screen content will be presented on the braille display and you can navigate and interact with your device using the keys on the display. It is possible to input text using the braille keyboard.


KeyMaestro Braille Keyboard
A Bluetooth braille keyboard that can connect to an Android device and used to control/interact with your device.

Bluetooth Headset
Answer and place calls with your voice or simple button touches.

HAC Rating: M4/T3

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