Posts by Randi Winchel
VoWiFi
VoWiFi (also known as Voice over Wi-Fi or Wi-Fi calling) is a feature available to most current smartphones that allows your device to make and receive voice calls, texts, and video calls over a Wi-Fi network just like you would make a regular call. If you are in an area where the cellular service is…
Read MoreVoLTE services within the Inland Cellular Regional Area
We are transitioning customers to VoLTE services within the Inland Cellular regional area. Customers are already using VoLTE (Voice over LTE) services when traveling outside of our regional area. This process will roll out to customers in phases based on geographical regions. You will receive a text before the changes occur in your area with…
Read MoreOnline Billing Has a New Look
Your Inland Online Billing Account has a new look. We are committed to continually improving your customer experience. In addition to our recently upgraded payment options, we’ve updated our customer portal for online billing with a new and improved look and added functionality. Get convenient access to your account 24/7! If you have this login…
Read MorePayment System Upgrade April 2nd
We are upgrading our payment system to offer our customers an expanded selection of payment methods. Your online billing account will remain the same, and you can still log in to your account via our website for 24/7 access. You will receive text message updates regarding the system upgrades from our 800-248-8822 number. Post Pay…
Read MoreInland Cellular App
After March 31st you can no longer use the Inland Cellular Mobile App. Your online billing account will remain the same. We encourage app users to create online billing accounts before March 31st to continue making digital payments. We are upgrading our payment system and will offer an expanded selection of payment methods. You can…
Read MoreVoice & Text Messaging Outside Inland Cellular Regional Area
iPhone Users iPhone users will need to enable VoLTE in their device settings. Click here for the steps. Samsung Users Samsung users need a software update before those devices can utilize VoLTE services. The timeline for releasing this software update will vary based on the device model. Click here for the steps and to learn more…
Read MoreIncoming calls to our customer support center
10:35am – Our customer support number cannot receive incoming calls due to power disruption in North Lewiston. Customers attempting to call our support center will receive the hold message, but will not reach a support rep. Our customer support team is available via chat through our website and social media. Please reach out to us…
Read MoreInland Cellular Awarded Outstanding Philanthropic Company Award
Inland Cellular was recently awarded the Outstanding Philanthropic Company/Foundation Award on North Idaho Philanthropy Day. The award recognizes the philanthropic work of businesses and individuals for encompassing the spirit of philanthropy (including time, talent, treasure, and involvement). It was presented by the Idaho Nonprofit Center on November 4th, 2021, and Inland was nominated by one…
Read MoreRenew Your Prepaid Wireless Fuel Plan Online
Prepaid Wireless Fuel users can Fuel Up online. Click here to create an account or log in! You must know your current account password in order to create your account. If you don’t know it or need to set one up, reach out to our customer support team and we can assist you. After creating…
Read MoreSIM upgrade allows customers to utilize network service enhancements
You may have received a text telling you that you are eligible for a free SIM upgrade to utilize upcoming service enhancements. Your SIM card is an integrated circuit that stores your mobile phone’s identification information so you can utilize the cellular network. In order to utilize the newest technology available, some customers need to…
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