Network Updates

Voice & Text Messaging Outside Inland Cellular Regional Area

January 25, 2023

iPhone Users
iPhone users will need to enable VoLTE in their device settings. Click here for the steps.

Samsung Users
Samsung users need a software update before those devices can utilize VoLTE services. The timeline for releasing this software update will vary based on the device model.   Click here for the steps.

Models that have received the update:

  • Z Flip 3
  • Z Fold 3
  • S21 FE
  • A12
  • A42
  • A51
  • A52
  • S20FE
  • S21
  • S21+
  • S21 Ultra
  • S10e
  • S10
  • S10+
  • S20
  • S20+
  • S20 Ultra
  • Note 20
  • Note 20 Ultra
  • Note 10
  • Note 10+

These Samsung devices need two software updates to use VoLTE services. The first update is available. The second update will be released by Samsung in the next couple of weeks.

Samsung S21+
Samsung S21 Ultra 

If you do not have the most up-to-date device software, a VoLTE-capable SIM & phone, your calling and text messaging services may be impacted when using our national partners’ networks. LTE data services will remain functional, and customers can utilize over-the-top applications to communicate when outside our home area. LTE data services will remain functional, and customers can utilize over-the-top applications to communicate when outside our home area. Find out if your device & SIM are VoLTE Ready

iMessages and Facetime audio calls for iPhone users will still be functional because these messages travel over the LTE data network.  Samsung users calling via google duo will also work.

Frequently Ask Questions:

How do I know if my device & SIM are VoLTE capable?
You  can check your device and SIM on this page: https://inlandcellular.com/volte/

Will my cellular data still work outside the Inland Cellular Regional area?
LTE Data services will remain functional, and services inside the Inland Cellular regional area will not change.

What are over-the-top applications?
Over-the-top (OTT) applications are any app on your phone that utilizes cellular data or the internet rather than traditional cellular service.
Commonly used apps: Messenger, Talkatone, WhatsApp, Google Duo, Facetime, Snapchat, Zoom, Teams, Hangouts, Google Voice

I requested a SIM be mailed to me, but I haven’t gotten it; what do I do?
You can always reach out to us, and a rep can check your account to see if your SIM card order is pending. Call us, chat with us online or stop by your nearest location.

Need Assistance?

Click to reach our customer support team.