National Carriers decommissioned their CDMA Networks requiring Voice Over LTE (VoLTE) to make phone calls and send text messages while outside the Inland Cellular regional area. 

iPhone Users
Apple users with an iPhone 7 or newer will need to enable VoLTE in their device settings.* VoLTE should be enabled whether you are traveling or inside our home area.

Select Settings, Cellular, Cellular Data Options,  then Voice & Data. Make sure the VoLTE toggle is green. Leave VoLTE enabled on your device.

The steps are outlined in the video below.

*If your device has been updated to iOS 18 you won't need to worry about toggling VoLTE on.

Samsung Users
Samsung users need software updates released from Samsung to enable and optimize VoLTE. The steps for downloading software are in the video below.

Make sure you have a VoLTE capable device and SIM card. Our search tool makes it easy to tell if you're VoLTE ready; just click the button below.

Samsung A12
Samsung A42
Samsung A51
Samsung A52
Samsung Galaxy Z Flip 3
Samsung Galaxy Z Fold 3
Samsung S10e
Samsung S10
Samsung S10+
Samsung S20
Samsung S20+
Samsung S20FE
Samsung S20 Ultra
Samsung S21FE
Samsung S21
Samsung  S21+
Samsung S21 Ultra
Samsung Note 20
Samsung Note 20 Ultra
Samsung Note 10
Samsung Note 10+

 

Voice-Over LTE

Is your device & SIM card VoLTE Ready?

Enter your phone number below
to check if your SIM & Device are VoLTE capable.

If you do not have the most up-to-date software, a VoLTE-capable SIM & phone, your calling and text messaging services may be impacted when using our national partners' networks. LTE data services will remain functional, and customers can utilize over-the-top applications to communicate when outside our home area. 

Samsung Users

Samsung devices require a software update to utilize VoLTE services. Follow these steps when your device receives the update.

iPhone Users

Follow these steps to enable VoLTE on your iPhone.

 

 

You've got options to upgrade:

Call Us

Speak to our support team at
800-248-8822

Visit Our Store

Visit your nearest Inland Location a rep will assist you.

Chat With Us

Use the button at the bottom of the screen to chat with us.

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Stay in touch, out of the area

Over-the-top applications

Over-the-top (OTT) applications are apps on your phone that utilize cellular data or an internet connection rather than traditional cellular service.  If you experience issues with voice calls but have LTE data, these apps can help you stay in touch.

Common apps you can use to stay in touch:

  • Facebook Messenger
  • Talkatone
  • Google Duo
  • Facetime
  • Snapchat
  • Hangouts

Click the questions below to learn more:

What you need to know about VoLTE

CDMA is the legacy 2G technology for voice and texting services. As technology evolves, transitioning voice traffic to using data networks is the progression of the wireless industry. This technology is called Voice-Over LTE or VoLTE.

Inland has elected to keep our CDMA and 4G/LTE networks to give our customers a robust calling experience, add redundancy to our network, and better serve our rural communities.

With CDMA networks decommissioned by national carriers, you may notice changes in your roaming voice coverage. Data and voice signals travel differently and provides varying coverage areas because they are different technologies.

LTE Data services will remain functional outside the Inland Cellular regional area.

VoLTE services are enabled for customers outside of the Inland regional area. You will not see an impact on services in the Inland regional area, because for the time being you will continue utilizing legacy CDMA services.

You will see a difference in your voice coverage outside our home area since our national partners have decommissioned their CDMA networks.

Transitioning voice traffic to using data networks is the progression of the wireless industry; however, data signals and voice signals travel differently and provide varying coverage areas because they are different technologies. 

Inland has elected to keep both networks up and running to give our customers a robust calling experience and add redundancy to our network. 

If you are outside the Inland Cellular regional area without a VoLTE-capable SIM & Device.

What will work:

  • All data services, such as your favorite apps and emails. 
  • Over-the-top (OTT) voice and messaging services such as Facebook Messenger, WhatsApp, Zoom, etc

What won’t work:

  • Standard voice service, using the dialer
  • Standard SMS texting
  • Standard 911 calling

A list of VoLTE-capable devices is available below.

If your phone is not on that list unless you upgrade your device, certain voice and text services will not be available outside our regional area. 

Your phone will function normally in the Inland Cellular Home Service area.

Please get in touch with us by chat, phone, or in-person to discuss upgrade options; Click here for ways to contact us.

Your SIM is a small integrated circuit that stores your mobile phone's identification information so that you can utilize our cellular network. Our roaming partners will finalize their efforts to decommission their CDMA (3G) network at the end of this year. As a result, you will need a new VoLTE-capable SIM to use calling services outside the Inland Cellular regional area.  

Upgrading your SIM as soon as possible ensures that you continue to have voice services while placing calls outside the Inland Cellular home area. 

Swapping your SIM is simple & free:

  • Call us 800-248-8822
  • Chat with us
  • or request a SIM be mailed to you using the form below

 

If you are inside the Inland Cellular Regional area, your service will not change. If you leave the home area and your device & SIM are not VoLTE capable, your device will still do many things.

What will work:

  • All data services, such as your favorite apps and emails. 
  • Over-the-top (OTT) voice and messaging services such as Facebook Messenger, WhatsApp, Zoom, etc

What won’t work:

  • Standard voice service, using the dialer
  • Standard SMS texting
  • Standard 911 calling
Apple iPhone 7
Apple iPhone 7 Plus
Apple iPhone 8
Apple iPhone 8 Plus
Apple iPhone X
Apple iPhone XS
Apple iPhone XS Max
Apple iPhone XR
Apple iPhone 11
Apple iPhone 11 Pro
Apple iPhone 11 Pro Max
Apple iPhone 12
Apple iPhone 12 Mini
Apple iPhone SE (2nd Generation)
Apple iPhone 12 Pro
Apple iPhone 12 Pro Max
Apple iPhone 13 Pro Max
Apple  iPhone 13 Mini
Apple  iPhone 13
Apple  iPhone 13 Pro
Samsung A11 
Samsung A51
Samsung A52
Samsung Galaxy S20 Fan Edition
Samsung S20
Samsung S20+
Samsung S20 Ultra
Samsung S21
Samsung S21+
Samsung S21 Ultra
Samsung Galaxy S21 Fan Edition 
Samsung Galaxy Note 10
Samsung Galaxy Note 10+
Samsung Note 20 
Samsung Note20 Ultra
Samsung  A12
Samsung  A42
Blank white SIM card with different precut sizes and smartphone on black slate. 3D rendering and photo

VoLTE Benefits

  • Improved Call Quality

    When both parties are utilizing a VoLTE calling connection you will notice improved call quality and reduced background noise.

  • Simultaneous Voice & Data

    Users can have access to voice and data services at the same time when using VoLTE.

  • Fast Call Connection

    Calls connect faster using VoLTE.

Please, mail my SIM to me:

Please note that your SIM will arrive along with a SIM tool & steps to walk you through the process. You will need to reach out to our customer support team and complete this process during business hours so our reps can assist you.
Name(Required)
Please provide the address you want the SIM card mailed to:(Required)
This field is for validation purposes and should be left unchanged.

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