We are sunsetting our legacy CDMA network and transitioning to exclusively utilizing Voice over LTE (VoLTE) services. We will decommission CMDA technology on sites in phases based on geographic regions. Customers will need a VoLTE-capable device and SIM card to utilize calling services in areas where the CDMA network has been turned off. National carriers discontinued CDMA services previously, so customers already utilize VoLTE services when using our national roaming partners and in certain areas of our home region.

Customers using a device that is not VoLTE capable will not have calling services and may not have access to 911 services in areas where CDMA service has been decommissioned. Check if your device and SIM card are VoLTE capable on our website at www.inlandcellular.com/volte

Customers served by our Wilbur store location will be the first region to transition to VoLTE services. Communications sites along Highway 2 and I-90 west of Spokane and Highway 28 in Washington will begin utilizing VoLTE calling only on June 15th. Customers in these areas will receive a notification via text to alert them of these network changes. If you’ve received a text about network upgrades to VoLTE happening in your area, your device will then use Voice-Over LTE (VoLTE) services.

You may notice slight differences in coverage after this change. Customers can utilize simultaneous voice and data when voice calls are placed over LTE connections. Simply put, you can use data services while also on a phone call. When both parties utilize a VoLTE calling connection, you will notice a fast call connection, improved call quality, and reduced background noise.

If you experience issues with service following this change, you can fill out a trouble ticket on our website by clicking here.