Job Type: Full time
Location: Hybrid
Pay: $130,000-$215,000

I. Job Summary

The Chief Technology Officer (CTO) will serve as a visionary and strategic leader, responsible for the design, development, deployment, and operation of all network infrastructure. This executive role drives technological innovation, ensuring network scalability, reliability, and security across the company’s services, which include Fiber-to-the-Home (FTTH), Fixed Wireless Access, and 4G/5G Cellular networks. The CTO is expected to lead technical teams through complex Greenfield and Brownfield projects.

II. Key Responsibilities & Job Duties
A. Technology Vision and Strategy

• Develop and execute a comprehensive, multi-year technology strategy that aligns with Inland Cellular's business goals, focusing on service quality and operational efficiency across all broadband and cellular services.
• Identify, evaluate, and champion emerging technologies.
• Lead the creation and management of the capital and operating budget for the technology department, ensuring optimal resource allocation and a high return on investment (ROI).
• Act as a dynamic problem solver and key technical advisor

B. Network Planning and Deployment

• Provide executive oversight and deep technical guidance for all network deployments, with proven expertise in both Greenfield and Brownfield projects.
• Oversee the design and implementation of highly scalable, secure, and resilient network architectures for the core, transport, and access layers.
• Establish and enforce best-practice engineering standards, operational procedures, network monitoring, and security protocols to achieve industry-leading network performance and uptime.
• Drive the efficient and effective deployment of FTTH/GPON/XGS-PON networks and the migration/upgrade of 4G LTE to 5G cellular infrastructure.

C. Leadership, Culture, and Operations

• Lead, mentor, and inspire a diverse, high-performing team of engineers, technicians, and IT staff, fostering a culture of continuous learning and accountability.
• Manage strategic relationships with major technology vendors, equipment manufacturers, and service partners, negotiating contracts and ensuring optimal technology procurement.
• Ensure compliance with all regulatory requirements.

III. Qualifications and Expertise

• Deep Fiber Expertise: Extensive, hands-on experience in Fiber Optic Network design, engineering, construction, and operation, specifically with FTTH/GPON/XGS-PON technologies.
• Wireless and Cellular Mastery: Proven track record in the design, deployment, and operation of large-scale Cellular Networks (4G LTE and 5G), including radio frequency (RF) planning, core network functionality, and RAN (Radio Access Network) technology.
• Deployment Lifecycle: Demonstrated success leading major Greenfield and Brownfield infrastructure projects from concept, business case, design, through to deployment and operation.
• Broadband Technologies: Strong understanding of Fixed Wireless Access (FWA) technologies and their integration with fiber backbones.
• Diverse and Extreme Qualifications: Must be a highly qualified and diverse individual, demonstrating the ability to think strategically and lead complex, heterogeneous environments.
• The Learner/Adaptive Thinker: Proven ability to quickly master new technologies, challenge the status quo, and embrace a mindset of continuous learning and adaptation in a rapidly evolving industry.
• Strategic Problem Solver: Exceptional ability to anticipate future technological needs, translate complex problems into clear strategic initiatives, and execute practical, scalable solutions.
• Leadership and Communication: Superior executive-level communication, presentation, and interpersonal skills, capable of influencing both technical and non-technical audiences.

III. Education and Experience

• Minimum of 10 years of progressive experience in telecommunications/technology.
• At least 5-7 years in a senior executive or CTO role within a broadband, cable, or cellular service provider.
• Bachelor’s degree in Electrical Engineering, Computer Science, Telecommunications, or a related field.
• Master’s degree or relevant executive management certification is highly preferred.

BENEFITS:

• 40 Hours of Sick Leave Annually
• Paid Time Off (PTO)
  • Years 1-3, 4 hours per pay period
  • Years 4-10, 5.33 per pay period
  • Years 11 or more 6.67 per pay period
• Six Paid Holidays/Paid Days Off
  • New Year’s Day, Labor Day, Memorial Day, Thanksgiving Day, Independence Day, Christmas Day
• 401(k) Retirement Plan
  • • 401(k) employer match up to 4% after one year of employment
• After two full months of employment, the company paid:
  • Life Insurance, Long Term Disability, and Accidental Death and Dismemberment
  • Vision Insurance
  • Health Insurance
  • Dental Insurance
  • Health Savings Account with company contribution

VOLUNTARY BENEFITS

• Short Term Disability, Accident, and Critical Illness and additional Life insurance (available during open enrollment period, annually)
• Life Flight and Airlift Northwest
• ID theft protection

ADDITIONAL BENEFITS

• $240 Gym Membership, annually
• At-cost purchase for all Inland Cellular gear items
• Paid cellular service and mobile device
• 10% off WSU’s MBA Program
• Discounts with various businesses

Location: Inland Northwest / Mountain West (Preferred: Greater North Idaho; Spokane Metro, Central/Eastern Washington; or Western Montana)

Reports To: Chief Revenue Officer (CRO)

Company Overview

Inland Cellular/Emerge Technologies is a regional telecommunications provider delivering fiber broadband, fixed wireless, mobile, web design and related connectivity services across Idaho, Washington, and Montana. We serve a mix of residential, business, MDU, and public-sector customers, with a strong focus on growth in rural and secondary markets. As we continue our transformation into a modern broadband and mobile company—with active and upcoming network builds—marketing plays a critical role in driving demand, improving customer experience, and maximizing lifetime value.

Role Summary

The Marketing Operations Lead owns the operational backbone of marketing. This role ensures pricing, promotions, lifecycle communications, and analytics are executed cleanly while protecting long-term customer value.

Key Responsibilities

• Execute mobile and broadband pricing tiers and promotions
• Manage offer setup, eligibility, and expiration
• Own lifecycle communications (pre-install, onboarding, upsell, retention)
• Manage email and SMS programs
• Own marketing analytics, dashboards, and reporting
• Ensure marketing data hygiene and system scalability
• Marketing collateral creation and management (customer and sales facing)

Key Metrics

• Promo uptake vs margin impact
• Attach rates (speed tiers, Wi-Fi, bundles)
• Early-life and overall churn
• Email/SMS conversion rates

Qualifications

• 5–8+ years in lifecycle marketing, marketing ops, or revenue operations
• Experience with subscription pricing and promotions
• Strong analytical and reporting skills
• Highly organized and detail-oriented

Location & Work Environment

· Preferred candidates will be located in:

• Greater North Idaho (Lewiston, Moscow, Coeur d’Alene Metro, Sandpoint)
• Spokane Metro area west to Cle Elum, WA
• Western Montana

· Hybrid or Remote work, depending on location

Why Join Inland Cellular/Emerge Technologies

• Lead the company’s digital strategy during active and upcoming broadband builds.
• High-impact role with direct ownership of growth and market success.
• Opportunity to build a modern, scalable digital marketing approach
• Close partnership with executive leadership and significant visibility across the company.

This job description is intended to describe the general nature and level of work performed and is not an exhaustive list of all responsibilities.

Pay Range:

Inland Cellular offers a competitive salary range based on qualifications and experience. The annual base salary range for this role is $50,000–$69,000. The actual base salary offered will be determined based on factors including (but not limited to) relevant skills and experience, job-related knowledge, internal equity, and geographic location, and may be modified as needed to comply with applicable law.

This role is also eligible for an annual bonus program, in accordance with company plan terms. Bonuses, if any, are not guaranteed and are subject to individual and company performance and continued eligibility under the applicable plan.

Benefits:

• 40 Hours of Sick Leave Annually
• PTO: (semi-monthly payroll)
  • Years 1-3, 4 hours per pay period
  • Years 4-10, 5.33 per pay period
  • Years 11 or more 6.67 per pay period
• Six Paid Holidays/Paid Days Off
  • New Year’s Day, Labor Day, Memorial Day, Thanksgiving Day, Independence Day, Christmas Day
• 401(k) Retirement Plan
  • 401(k) employer match up to 4% after one year of employment

Company paid (after two full months of employment):

• Life Insurance, Long Term Disability and Accidental Death and Dismemberment
• Vision Insurance
• Medical Insurance
• Dental Insurance
• Health Savings Account with company contribution

Voluntary Benefits:

• Short Term Disability, Accident and Critical Illness and additional Life insurance (available during open enrollment period, annually)
• Life Flight and Airlift Northwest
• ID theft protection

Additional Benefits:

· 10% off WSU MBA Program

· $240 Gym Membership, annually

· At-cost purchase for all Inland Cellular gear items

Location: Inland Northwest / Mountain West (Preferred: Greater North Idaho; Spokane Metro, Central/Eastern Washington; or Western Montana)

Reports To: Chief Revenue Officer (CRO)

Company Overview

Inland Cellular/Emerge Technologies is a regional telecommunications provider delivering fiber broadband, fixed wireless, mobile, web design and related connectivity services across Idaho, Washington, and Montana. We serve a mix of residential, business, MDU, and public-sector customers, with a strong focus on growth in rural and secondary markets. As we continue our transformation into a modern broadband and mobile company—with active and upcoming network builds—marketing plays a critical role in driving demand, improving customer experience, and maximizing lifetime value.

Role Summary

The Digital & Ecommerce Manager owns the company’s digital acquisition and online ordering experience. This role is responsible for driving qualified demand, maximizing online conversion, and ensuring customers can seamlessly research, purchase, and schedule broadband service digitally.

Key Responsibilities

• Own website as a revenue-generating channel
• Manage product pages, address lookup, checkout, and install scheduling; proficiency in Adobe Software
• Execute paid digital campaigns (search, geo-targeted, paid social)
• Social Media content creation and management
• Build and manage landing pages for builds and promotions
• Own SEO strategy for broadband-intent keywords
• Lead conversion rate optimization initiatives
• Ensure accurate analytics and attribution

Key Metrics

• Online order conversion rate
• Cost per online order
• Funnel drop-off rates
• Percentage of orders completed digitally

Qualifications

• 5–8+ years of digital marketing or ecommerce experience
• Hands-on experience with paid search, SEO, and analytics
• Experience managing websites and checkout flows
• Strong analytical and optimization skills

Location & Work Environment

Preferred candidates will be located in:

• Greater North Idaho (Lewiston, Moscow, Coeur d’Alene Metro, Sandpoint)
• Spokane Metro area west to Cle Elum, WA
• Western Montana

Hybrid or Remote work, depending on location

Why Join Inland Cellular/Emerge Technologies

• Lead the company’s digital strategy during active and upcoming broadband builds.
• High-impact role with direct ownership of growth and market success.
• Opportunity to build a modern, scalable digital marketing approach
• Close partnership with executive leadership and significant visibility across the company.

This job description is intended to describe the general nature and level of work performed and is not an exhaustive list of all responsibilities.

Pay Range:

Inland Cellular offers a competitive salary range based on qualifications and experience. The annual base salary range for this role is $60,000–$78,000. The actual base salary offered will be determined based on factors including (but not limited to) relevant skills and experience, job-related knowledge, internal equity, and geographic location, and may be modified as needed to comply with applicable law.

This role is also eligible for an annual bonus program, in accordance with company plan terms. Bonuses, if any, are not guaranteed and are subject to individual and company performance and continued eligibility under the applicable plan.

Benefits:

• 40 Hours of Sick Leave Annually
• PTO: (semi-monthly payroll)
  • Years 1-3, 4 hours per pay period
  • Years 4-10, 5.33 per pay period
  • Years 11 or more 6.67 per pay period
• Six Paid Holidays/Paid Days Off
  • New Year’s Day, Labor Day, Memorial Day, Thanksgiving Day, Independence Day, Christmas Day
• 401(k) Retirement Plan
  • 401(k) employer match up to 4% after one year of employment

Company paid (after two full months of employment):

• Life Insurance, Long Term Disability and Accidental Death and Dismemberment
• Vision Insurance
• Medical Insurance
• Dental Insurance
• Health Savings Account with company contribution

Voluntary Benefits:

• Short Term Disability, Accident and Critical Illness and additional Life insurance (available during open enrollment period, annually)
• Life Flight and Airlift Northwest
• ID theft protection

Additional Benefits:

• 10% off WSU MBA Program
• $240 Gym Membership, annually
• At-cost purchase for all Inland Cellular gear items

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