VoLTE Services in the Inland Cellular Regional Area
| November 16, 2023 | Network Updates
We are transitioning customers to Voice-Over LTE services in our regional area in segments based on geographic location. You will receive a text message from us with a date to tell you when this change will happen on your specific device.
After you receive this text, your device will use Voice-Over LTE (VoLTE) services inside the Inland Cellular Regional area. Earlier this year, national carriers decommissioned their legacy networks and transitioned to VoLTE, so customers traveling outside of the Inland Cellular regional area have already been utilizing VoLTE. The upcoming network changes will transition customers to VoLTE services within our regional area.
You may notice slight differences in coverage after this change. Customers can utilize simultaneous voice and data when voice calls are placed over LTE connections. Simply put, you can use data services while also on a phone call. When both parties are utilize a VoLTE calling connection, you will notice a fast call connection, improved call quality, and reduced background noise.
If you experience issues with service following this change: Click here to fill out a trouble ticket on our website!
Or call our customer support team at 800-248-8822