Inland Cellular is seeking a dedicated and motivated employee interested in a career in customer service/technical support for its Lewiston Business Office.

Job Description:

• Provide front line customer support via live chat and telephone.
• Troubleshoot a variety of technical, non-technical and billing issues.
• Provide level one technical support.

Required Knowledge and Skills:

• Interest in and some knowledge of technical aspects of cell phones, wireless networks and general computing principles.
• Excellent written and verbal communication skills.
• Patience, listening skills, and ability to problem solve.
• Ability to work well with a team in a fast paced, constantly changing environment.
• Outstanding customer service skills.
• Reliability and dependability.
• Knowledge of Microsoft Outlook, Word, Excel, and cellular apps.
• Ability to multitask.
• Bilingual a plus.

Competitive wage and benefits.