Emerge Technologies Powered by Inland Cellular is an internet service provider offering connectivity to many communities throughout the Northwest. We are looking for an internet installation technician to join our team as we expand our internet service offerings, including wireless and direct fiber connectivity.

We are customer-oriented and committed to providing an excellent customer experience. As an installation technician, you will install network equipment in business or residential buildings and provide face-to-face support to customers.

Our Installation Technicians will assist customers in finding the best location in their residence/business to place network equipment and provide a walkthrough of how to use their equipment and what to expect from their chosen internet service. We are committed to quality installation standards and providing customer assistance throughout the installation process.

Responsibilities:

• Interfaces with customers to negotiate the placement of equipment, assist with web access, and train the customer on how to use the new equipment
• Install fiber or wireless network equipment in customers home/or business
• Review home/business layout to determine job specifications and installation needs, including going into attics, crawlspaces, wall fishing, and climbing ladders to run the necessary cabling
• Ensures the customer is satisfied with the work that has been done
• Responds to inquiries and provides follow-up to customers
• Perform other related duties as required and assigned

Qualifications

• Conducting and dressing as a professional service provider
• High School diploma
• Attendance commitment is a must. Our customers are taking time out of their day for us to connect them to the world.
• Great driving record and a valid driving license required.
• The ability to learn the installation of business and residential buildings
• The aptitude and ability to problem solve when working in the field.
• Able to communicate clearly and effectively with customers. Able to present options and solutions that best fit their needs.
• We strive to be there for our customers, which requires overtime and call-outs occasionally.
• Working in small confined spaces, working with and on ladders, working in all weather conditions
• The ability to operate a bucket truck or learn to operate a bucket truck.

Must be able to pass DOT physical to operate a bucket truck

Job Type: Full-time

Pay: $19.00 - $33.00 per hour

Benefits:

• 40 Hours of Sick Leave Annually
• PTO: (semi-monthly payroll)

Years 1-3, 4 hours per pay period

Years 4-10, 5.33 per pay period

Years 11 or more 6.67 per pay period

• Six Paid Holidays/Paid Days Off
• New Year’s Day, Labor Day, Memorial Day, Thanksgiving Day, Independence Day, Christmas Day
• 401(k) Retirement Plan

401(k) employer match up to 4% after one year of employment

• Company paid (after two full months of employment):
• Life Insurance, Long Term Disability and Accidental Death and Dismemberment
• Vision Insurance
• Medical Insurance
• Dental Insurance
• Health Savings Account with company contribution

Voluntary Benefits:

Short Term Disability, Accident and Critical Illness and additional Life insurance (available during open enrollment period, annually)

Life Flight and Airlift Northwest

ID theft protection

Additional Benefits:

• 10% off WSU MBA Program
• $240 Gym Membership, annually
• At-cost purchase for all Inland Cellular gear items

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

Ability to commute/relocate:

• Lewiston, ID 83501: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Telecommunication: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Job Type: Full-time

Pay: $19.00 - $33.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities

Schedule:

• 8 hour shift

Ability to Commute:

• Walla Walla, WA 99362 (Required)

Ability to Relocate:

• Walla Walla, WA 99362: Relocate before starting work (Required)

Work Location: In person

Sales Representative

Your Role:

Inland Cellular seeks an energetic and ambitious Sales Representative to join our team. A Sales Representative is responsible for serving our customers within our store and our communities. This position is responsible for providing industry-leading customer support to every person who walks in our door.

Ties to the local community or willingness to relocate are required.

You are:

An ambitious individual who’s willing to think outside the box. You understand the importance of developing strong relationships. You have excellent verbal and written communication skills. You understand how wireless and related technology enhances lifestyle and business. You are self-motivated and excellent at time management.

Your Tasks & Skills:

• Help drive retail business, develop relationships, work with customers and the community and finding great solutions to customer opportunities.
• Creating a great customer experience
• Have an interest in technology
• Provide exceptional customer service for customer base
• Have basic industry experience and knowledge of the wireless industry
• Able to work independently and as part of a team
• Organized and driven to meet company and personal goals and expectations
• Involvement in community boards, committees, and organizations, including attending community functions and after-hour events a plus
• Experience or knowledge in phone repair, a plus

We are:

Inland Cellular is a regionally owned and operated wireless company with nationwide service. We have been providing quality local cellular service since 1990. Our goal is to provide our customers with the friendliest, most complete customer service while providing local cellular service that is second to none. We pursue this by recruiting, developing, and retaining top-notch talent who share our passion for service and connection to local communities.

Our company culture sets us apart. We care about employee development and satisfaction. Our culture fosters open communication, accountability, and fun.

Benefits:

• 40 Hours of Sick Leave Annually
• PTO: (semi-monthly payroll)
  • Years 1-3, 4 hours per pay period
  • Years 4-10, 5.33 per pay period
  • Years 11 or more 6.67 per pay period
• Six Paid Holidays/Paid Days Off
  • New Year’s Day, Labor Day, Memorial Day, Thanksgiving Day, Independence Day, Christmas Day
• 401(k) Retirement Plan
  • 401(k) employer match up to 4% after one year of employment
  • Company paid (after 2 full months of employment): Life Insurance, Long Term Disability and Accidental Death and Dismemberment
• Vision InsuranceMedical InsuranceDental InsuranceHealth Savings Account with company contribution

Voluntary Benefits:

• Short Term Disability, Accident and Critical Illness and additional Life insurance (available during open enrollment period, annually)
• Life Flight and Airlift Northwest
• ID theft protection

Additional Benefits:

• 10% off WSU MBA Program
• 10% Mountain Joy Purchases
• $240 Gym Membership, annually
• At-cost purchase for all Inland Cellular gear items
• Employer-provided cellular plan and discount for immediate family

Job Type: Full-time

Pay: $17.50 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work Location: In person

Submit your information and resume to be considered for positions coming up.