Field Network Technician

Location: Spokane, Eastern Washington / Northern Idaho Territory

Job Type: Full-Time

Compensation: $22.00 - $34.80 Hourly

Job Summary

Inland Cellular is seeking a highly motivated and technically skilled Field Network Technician to join our Operations team. This position is responsible for installing, maintaining, and ensuring the reliable operation of our cellular network infrastructure across our expansive service territory in Eastern Washington and Northern Idaho. This role requires extensive travel throughout the territory (often home each night) and participation in a scheduled on-call rotation to provide 24/7 network support.

The ideal candidate must live within the defined service territory (Spokane, Eastern WA, or Northern ID area) to ensure rapid response times for critical network outages.

Key Responsibilities

Network Operations & Maintenance

• Cell Site Management: Take primary responsibility for a designated selection of cellular sites, ensuring optimal performance and compliance with all safety and operational standards.
• Preventive and Corrective Maintenance: Perform routine maintenance, inspections, and necessary repairs on all cell site equipment, including antennas, radios, transmission systems, battery backups, and HVAC.
• Emergency Response: Serve as a primary responder during the on-call rotation to diagnose and troubleshoot network outages, system failures, and degraded performance with minimal supervision.
• Documentation: Maintain accurate, detailed records of all work performed, including installations, upgrades, maintenance logs, and trouble tickets, using internal systems.

Installation and Upgrades

• New Site Builds: Assist with or lead the construction and activation of new cell sites, which include equipment rigging, assembly, and integration.
• Equipment Installation: Install and configure a variety of network hardware, including:
  • Servers and Networking Gear: Rack-mounting, cable management, and initial setup of core and edge networking devices.
  • Radio/Antenna Systems: Installation, alignment, and testing of RF transmission lines, antennas, and microwave backhaul equipment.
  • Power Systems: Installation of DC power plants, batteries, and grounding systems.
• Wiring and Cabling: Execute expert installation, termination, testing, and labeling of various cable types, including CAT5/6, coaxial cable, and fiber optic cable (including splicing and testing).

Technical Expertise

• Configuration: Apply command-line knowledge to perform initial and ongoing configuration of cellular and network equipment based on engineering specifications.
• Troubleshooting: Use test equipment (e.g., spectrum analyzers, cable testers, optical power meters) to locate, diagnose, and resolve complex issues related to RF, transport, and DC power systems.
• Safety & Compliance: Adhere strictly to all OSHA, FCC, and company safety protocols, especially when working at heights, with high-voltage DC power, and on live equipment.

Qualifications
Required Skills & Experience

• 2+ years of experience as a Field Technician, Telecommunications Technician, or similar role, preferably in a wireless/cellular environment.
• Proven expertise in server racking, hardware installation, and data center best practices.
• Strong foundational knowledge of TCP/IP networking and experience configuring basic network parameters (IP addressing, VLANs, routing).
• Demonstrated ability to perform high-quality low-voltage wiring and cable termination (copper and fiber).
• Comfortable working outdoors in all weather conditions and working at heights or in confined spaces.
• Ability to lift up to 75 lbs. and perform manual labor as required.
• Must possess and maintain a valid state driver’s license and an excellent driving record.
• Must be able to pass a background check and drug screening.

Preferred Qualifications

• Associate's degree or Technical Certification in Telecommunications, Electronics, or Networking (e.g., CompTIA Network+, CCNA, ETA Fiber Optic Technician).
• Experience with microwave radio equipment installation and path alignment.
• Experience with specific cellular vendor equipment (e.g., Nokia, Parallel, Samsung) is a plus.

Other Requirements

• Residency Requirement: Must reside within the Inland Cellular service territory (Spokane, Eastern Washington, or Northern Idaho) to facilitate efficient dispatch.
• Travel: Daily travel throughout the territory is required. Company vehicle provided.
• On-Call: Mandatory participation in a rotating on-call schedule for network emergencies, which may require evening, weekend, or holiday response.

Benefits:

• 40 Hours of Sick Leave Annually
• PTO: (semi-monthly payroll)
  • Years 1-3, 4 hours per pay period
  • Years 4-10, 5.33 per pay period
  • Years 11 or more 6.67 per pay period
• Six Paid Holidays/Paid Days Off
  • New Year’s Day, Labor Day, Memorial Day, Thanksgiving Day, Independence Day, Christmas Day
• 401(k) Retirement Plan
  • 401(k) employer match up to 4% after one year of employment
• Company paid (after two full months of employment):
  • Life Insurance, Long Term Disability and Accidental Death and Dismemberment
  • Vision Insurance
  • Medical Insurance
  • Dental Insurance
  • Health Savings Account with company contribution

Voluntary Benefits:

• Short Term Disability, Accident and Critical Illness, and additional Life insurance (available during open enrollment period, annually)
• Life Flight and Airlift Northwest
• ID theft protection

Additional Benefits:

• 10% off WSU MBA Program
• $240 Gym Membership, annually
• At-cost purchase for all Inland Cellular gear items

Job Type: Full time

Your Role:

Inland Cellular is seeking an energetic and ambitious Sales Rep to join our team. Our Inside Sales Reps are responsible for serving our customers within our store as well as within our communities. This position is responsible for providing industry-leading customer support to every person who walks through our doors.

Ties to the local community or a willingness to relocate are required.

You are:

An ambitious individual who’s willing to think outside the box. You understand the importance of developing strong business relationships. You have excellent verbal and written communication skills. You understand how wireless and related technology enhance lifestyle and business. You are self-motivated and excellent at time management.

Your Tasks & Skills:

• Help drive business, develop relationships, and manage small to large accounts.
• Have an interest in technology and developing customized technology solutions
• Create and maintain accounts while understanding key business strategies and wireless technology
• Have basic industry experience and wireless knowledge.
• Able to work independently as well as part of a team.
• Organized and driven to meet company and personal goals and expectations.
• Involvement in community boards, committees, and organizations, including attending community functions and after-hour events.

Perks & Benefits:

• Competitive pay structure with uncapped commission and bonuses for achieving targets.
• Company provided cell phone, and employee discounts on accessories.
• Discounted service for immediate family.
• 40 Hours of Sick Leave Annually
• PTO: (semi-monthly payroll): Years 1-3, 4 hours per pay period, Years 4-10, 5.33 per pay period, Years 11 or more 6.67 per pay period.
• Six Paid Holidays/Paid Days Off (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.
• 401(k) Retirement Plan: 401(k) employer match up to 4% after one year of employment
• Company paid (after 2 full months of employment): Life Insurance, Long Term Disability and Accidental Death and Dismemberment, Vision Insurance, Medical Insurance, Dental Insurance, Health Savings Account with company contribution.

Voluntary Benefits:

• Short Term Disability, Accident and Critical Illness and additional Life insurance (available during open enrollment period, annually)
• Life Flight and Airlift Northwest
• ID theft protection

Additional Benefits:

• $240 Gym Membership allowance, annually
• At-cost purchase for all Inland Cellular gear items
• 10% off WSU MBA Program
• 10% Mountain Joy Purchase

We are:

Inland Cellular is a regionally owned and operated wireless company with nationwide service. We have been providing quality local cellular service since 1989. Our goal is to provide our customers with the friendliest, most complete customer service while providing local cellular service that is second to none. We pursue this by recruiting, developing, and retaining top-notch talent who share our passion for service and connection to local communities.

Our company culture sets us apart. We care about employee development and satisfaction. Our culture fosters open communication, accountability, and fun.

Sound good? Apply with us today.

Job Type: Full-time

Pay: $16.74 - $21.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Lewiston, ID 83501 (Required)

Ability to Relocate:

• Lewiston, ID 83501: Relocate before starting work (Required)

Work Location: In person

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