Network Outage Update

Updated 8/18 2:21pm

After network restoration early this morning, some customers began receiving a calling error message in isolated areas. Early testing did not reveal these calling errors. 

Our techs are narrowing in on the issue, and this process is taking longer than anticipated; however, we expect a resolution soon.

Thank you for your patience. We appreciate those of you who’ve reached out with specific information to assist us in the process.

 
Update 8/18 @ 10:03am
 

The Inland Cellular Network has been restored. Our voice and data services should be functioning as normal before the outage.

Minor adjustments and testing will continue throughout the weekend. Please turn your device off, wait a moment, then power your device back on.

Our team worked hard to complete this massive task and will continue to work through the weekend. We are thankful for your support and patience.

 

Devices

S9 and S9+

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